Learning Management in Faerûn, The Waterdeep Trading Company Guild Academy
In the streets and halls of Waterdeep, learning is a living contract. The Waterdeep Trading Company binds its craft to standards that outlast seasons, caravans, and councils. A clear academy structure ensures that every stallkeeper, caravaner, artificer, and ledger scribe gains the right knowledge at the right time. This article sets out the learning management model used by the company, the types of classes, and the master course catalog adapted for the Realms. It also marks which trainings are required for all hands and which are required by role.
What It Is
Learning management is the guild function that designs, delivers, and verifies training across the company. It sets pathways by role, issues certificates and badges, and records completions in the company ledger. It aligns skills to duties using clear curricula and repeatable assessments.
Why It Matters
Training keeps patrons safe, keeps workers confident, and keeps the company in good standing with guild charters and the Lords of Waterdeep. It reduces loss, improves margins, and shortens time to proficiency. It also supports promotions and apprenticeships across guild chapters.
Class Types and Delivery Modes
Below are the formats the company uses to teach and verify skill. Each format has a place in the journey from novice to master.
This table explains each class type so managers can build balanced learning paths.

Company-Wide Required Trainings
All workers complete these within the first tenday, then refresh as scheduled.
This table lists the mandatory courses for every employee, regardless of role.

Role based mandatory courses are listed in the catalog overview below.
Catalog Overview by Guild Path
The full catalog has been realm tuned. Codes remain short for easy ledger entry, titles reflect Faerûn practices, and required audiences are noted.
This table helps leaders see which groups own which requirements.

Worked Example, A Path for a New Market Stall Attendant
A novice begins with Orientation, Conduct, Anti Harassment, CX Basics, Data Privacy, and Timekeeping. In the first tenday they complete Countinghouse and Chit Payments, Cash Handling, Cleaning by Watch, and De escalation. In the second tenday they take Brewcraft 101 and Equipment Care, then pass an On The Job checklist under a senior. Their Mastery Trial is a service simulation using role play and a short ledger reconciliation.
Realms Aware Considerations
Festivals in the city drive seasonality for staffing and refreshers, guild inspections require records on demand, cross city transfers must honor chapter specific rules and seals, caravaners need watch rotation training when routes cross dangerous roads, and arcane workshops require special emergency procedures for vapors and unstable brews.
Final Thoughts
A guild grows only as fast as it teaches. With a clear academy, the Waterdeep Trading Company trains faster, safer, and smarter, and keeps its sigil bright in every ward and on every road.
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