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Across Faerûn, goods arrive by wagon, barge, and caravan. Some come from trusted partners. Others arrive with false seals, watered contents, short counts, or missing permits. The Waterdeep Trading Company treats receiving as a line of defense, not a courtesy. Before any crate becomes sellable stock, it must pass controlled checks that protect coin, customers, and reputation.

This article explains how receiving controls work, why they matter, and how they are applied in daily trade. It includes a fully expanded worked example that shows how minor warning signs, when taken together, lead to a clear stop decision before bad goods ever reach the ledger.

What Receiving Controls Are

Receiving controls are the checks performed when goods first arrive at a warehouse, dock, or yard. These checks occur before inventory is posted, invoices are approved, and payments are released.

Every delivery must answer four questions.

  • Is the good correct?
  • Is the quantity correct?
  • Is the quality and origin correct?
  • Is it reasonable to accept and sell?

If any answer fails, the process stops.

Why Receiving Controls Matter

Bad goods cause damage long before a sale occurs. Counterfeit items erode trust. Smuggled goods expose the company to fines and seizure. Short shipments distort inventory counts. Poor quality alcohol or unstable potions can injure customers and trigger guild action.

Strong receiving controls stop loss early. They also create records that support vendor disputes, insurance claims, and guild reporting. Rejecting a shipment at the gate costs far less than recalling it from customers or correcting posted inventory.

Core Receiving Checks

Each delivery passes through the same structured sequence. Some checks are visual. Others are measured or documented. All outcomes are recorded.

Visual Inspection

Visual inspection is the earliest and least costly control. It requires no tools, no opening of goods, and no ledger activity. It exists to catch deception before responsibility can be shifted. Once a crate is opened or a seal is broken, disputes become harder to resolve.

In Faerûn, counterfeiters often succeed by forging trust rather than goods. Outdated seals, reused casks, and copied markings are meant to pass a glance. Visual inspection slows the process just enough to expose mistakes. Anything rushed, mismatched, or slightly wrong stops the shipment.

Clerks compare what they see against expectations for the vendor, the season, and the route.

Many counterfeit shipments fail at this first step.

Quantity Verification

Quantity checks protect against silent loss. A shipment that is short by a few units may not raise an alarm at sale time, but it will distort inventory, margins, and trust. Counterfeit and smuggling operations often rely on small shortages spread across many deliveries to stay unnoticed.

By verifying quantities at receipt, the Waterdeep Trading Company assigns responsibility at the correct time. If counts do not match the delivery record, the discrepancy belongs to the shipment, not the warehouse. This prevents later disputes in which loss is attributed to storage or handling.

Repeated short counts across containers indicate planning rather than an accident and trigger deeper review.

Any variance places the shipment on hold.

Quality and Authenticity Checks

A shipment can be complete and still be wrong. Quality checks exist to protect customers and reputation, not just coin. In Faerûn, watered wine, unstable potions, and low-grade materials cause real harm.

Authenticity checks confirm that goods match known profiles on record. Established producers leave consistent signatures in taste, clarity, weight, weave, balance, or aura. Counterfeiters often copy appearance but fail to replicate substance.

This step ensures the company sells what it claims to sell and creates defensible evidence when a vendor disputes rejection.

Alcohol and potion goods are tested using methods approved by the Faerûn Brewers & Distillers Association. Weapons, armor, and tools follow Black Anvil Guild standards.

Failed goods are never added to available stock.

Compliance and Permit Review

Not all risk comes from bad goods. Some risk comes from illegal goods. Compliance checks ensure the company does not become the point at which laws are broken, tariffs are avoided, or restricted items are traded.

Permits tie goods to routes, cities, and guild authority. Smugglers often rely on missing paperwork, reused certifications, or outdated registry numbers to slip through busy gates.

By verifying permits before acceptance, the company avoids fines, seizures, and guild penalties that often exceed the shipment’s value.

Missing or altered documents stop the process immediately.

Holds, Quarantine, and Rejection

Receiving is not binary. Not every issue means fraud, and not every failure implies rejection. This step exists to apply a proportional response.

A hold allows clarification without escalation. Quarantine isolates risk while preserving evidence. Rejection removes known threats from the operation entirely.

Clear outcomes prevent informal decisions at the dock or gate.

Quarantined goods are locked, labeled, and excluded from counts.

Expanded Worked Example: Intercepting Counterfeit Wine at Receiving

This example follows a single shipment from arrival to final disposition. It shows how receiving controls work together as a layered system where minor inconsistencies accumulate into a decisive stop.

Scenario Overview

A river barge docks at Waterdeep just after dawn. The cargo includes wine consigned to the Waterdeep Trading Company, marked for resale to noble households ahead of a seasonal feast. The vendor claims the shipment originates from Salington Vinyards, a respected producer with strong demand.

The delivery appears routine. That is precisely why the controls matter.

Shipment as Declared

The receiving clerk reviews the declared details before any physical action is taken. This establishes the expectation against which every later check is measured.

No inventory is posted at this stage.

Step 1. Visual Inspection: Setting the first line of defense

Before seals are broken or casks moved, the receiving clerks walk the shipment. This moment fixes responsibility. If something is wrong, it must be found while the goods are still untouched.

Clerks know how Salington shipments typically appear. They see the stamp style used this year and the wax color adopted after the last guild update.

The failed seal breaks trust and triggers a temporary hold.

Step 2. Quantity Verification: Testing whether the paperwork reflects reality

Once visual issues appear, quantity checks become more than routine. Short shipments are a common way to extract value without drawing attention.

Two casks are opened under supervision.

The repeated short fill suggests intent.

Step 3. Quality and Authenticity: Confirming whether the goods are what they claim to be

The question now shifts from how much wine arrived to what wine it actually is.

The wine does not match known profiles on file.

Step 4. Documentation Review: Determining whether the shipment is legal to accept

Paperwork is examined line by line.

Risk escalates from quality concern to legal exposure.

Step 5. Receiving Decision: Applying control without negotiation

The combined failures trigger quarantine.

Casks are sealed and moved to a secure holding area.

Step 6. Ledger and Operational Impact: Protecting the books by doing nothing

Because the shipment was never accepted, there is nothing to reverse.

No write-off is required later.

Step 7. Follow Up and Risk Management: Turning one interception into lasting protection

The goal is not only to stop this shipment, but to prevent the next one.

The guild confirms the wine is counterfeit. City authorities seize the casks. Loss is limited to the inspection effort.

Realms Aware Considerations

Controls vary by city and route. Major ports apply stricter inspection. Smaller towns rely more on paperwork and trust, increasing risk. High-value or regulated goods undergo more thorough checks, while staples move faster.

The Waterdeep Trading Company adjusts controls by vendor history, route risk, and product type.

Final Thoughts

Receiving is not unloading. It is protection. Strong receiving controls prevent counterfeit and smuggled goods from reaching the ledger, the shelf, or the customer. Once inventory is posted, every correction incurs additional costs.

The cheapest loss is the one that stops at the gate.


Support the AD&D365 Project on Patreon.  To grow this world, we’ve launched an official Patreon page where supporters can access exclusive content, tools, and training labs, and even influence the project’s future. Your support fuels more than just development; it expands the guildhall, forges new scrolls, and empowers the next generation of configuration wizards.  Begin your journey: https://www.patreon.com/adnd365/

A Grateful Salute to Our Patrons.  To all those who stand behind the vision, thank you for helping bring this world to life. Our Benefactors, Andre Breillatt and Eryndor Fiscairn, your boundless generosity fuels the arcane core of this project. Without your magic, the weave would falter. Our Apprentices, the spell engines turn, and the training labs thrive thanks to our current Apprentices: Michael Ramirez and Andreth Bael’Rathyn. Special thanks to our past Apprentices, whose contributions helped us get here: Ralf Weber, Wendy Rijners, Shashi Mahesh, Julia Tejera, Ben Ekokobe, Tiago Xavier, Naveen Boyinapelli, Marcos Tadeu Wolf, Kathryn Greene, Jason Brown, Mark Christy, and Ashish Singh. Our Initiates, Jesper Livbjerg, Peter Lorre, Gregory Brigden, and Martin Grahm, your commitment marks the start of the deeper path, stepping beyond mere observation into the active shaping of this realm. Our Followers, your steady presence along the journey is a beacon of encouragement: Rusty Cavalier, Eric Shuss, Sunil Panchal, Sarah D. Morgan, Nick Ramchandani, Daniel Kjærsgaard, and Tomasz Pałys. And our Voyeurs, Harry Burgh, Abdelrahman Nabil, and Basil Quarrell, ever watching from the shadows, clearly intrigued… but not enough to part with a single gold piece. Your silent curiosity is noted and mildly judged.

Want to design your own economic models in Faerûn?  Get your own AD&D365 Environment and guides at adnd365.com/start, and request access to the public view of the current database at https://public.adnd365.com – Login npc@adnd365.com, Password N0nPl@yC#822!

The Morning of the Three Bottles
The bells of the Waterdeep Trading Company’s counting house chimed the eighth hour as Greta Ironfist strode into the pricing hall. Ledger-keepers were already at their desks, quills scratching in neat columns while the scent of parchment, ink, and faintly sweet syrup filled the air. On the great oak table in the center of the room sat three glass bottles, each gleaming under the morning light—one plain but sturdy, one etched with seasonal motifs, and one crowned with gold filigree.
Greta stopped beside them, resting her calloused hand on the S3 bottle as though it were a treasured relic. “These,” she said to the gathered clerks, “are more than syrup. They are the proof of our craft, the measure of our discipline, and the promise we make to every customer who walks through our doors. Whether you sell to a dockside inn or the High Lord’s feast, the price must be right, fair to them, fair to us.”
She nodded to the head scribe, who unrolled a parchment marked with the familiar S1–S3 tiers. Numbers and attributes danced across the page like runes of commerce, each line telling the story of a product’s value: its flavor, its rarity, its place in the market. This was the Company’s way, turning traits into tariffs, attributes into coin, and it had kept their coffers full for decades.

In the labyrinthine alleys of Waterdeep’s Trade Ward, merchants haggle over crates of goods while scribes tally weights and measures in ink-stained ledgers. For the Waterdeep Trading Company (WDTC), pricing is not left to the chaos of the marketplace. Instead, it is governed by a structured system that transforms a product’s attributes into precise, repeatable pricing rules.

By defining product attributes, rarity tier, size, seasonal status, and enhancement type, the Company ensures every sale is consistent, fair, and profitable. The foundation of this method is the tier system, known internally as S1–S3, which assigns products into structured pricing categories.

What It Is

Before we can apply structured pricing, we must understand the foundation of the approach. This section introduces the concept of product attribute–based pricing, how characteristics like flavor type, rarity, and size become the framework for determining base prices and modifiers. By replacing guesswork with defined attributes, WDTC ensures consistency across its entire product catalog.

Product attribute–based pricing is a strategy that uses the characteristics of an item to determine its base price and any modifiers. Attributes may be purely physical (size, weight), tied to rarity (common vs seasonal), or value-enhancing (arcane infusion, sugar-free variants).

In WDTC’s syrup trade, this approach avoids setting prices individually for each SKU. Instead, a tiered pricing table and attribute multipliers generate the correct price for every product variation automatically.

Why It Matters

The value of an attribute-based pricing system lies in its ability to serve both operational efficiency and commercial advantage. Here we explain why WDTC invests in this method, covering the benefits of consistency, scalability, and speed, as well as how the approach safeguards margins while encouraging customer loyalty.

  • Consistency: All merchants pay prices grounded in defined rules, not guesswork.
  • Scalability: New products can be slotted into existing tiers without rewriting the entire price list.
  • Speed: Price updates are applied instantly across all products sharing the same attribute set.
  • Margin Protection: Rare and high-cost items maintain premium pricing even during seasonal promotions.

Support the AD&D365 Project on Patreon.

To grow this world, we’ve launched an official Patreon where supporters can gain access to exclusive content, tools, training labs, and even influence the future of the project. Your support fuels more than just development ,  it expands the guildhall, forges new scrolls, and empowers the next generation of configuration wizards.  Begin your journey: https://www.patreon.com/adnd365/

A Grateful Salute to Our Patrons

To all those who stand behind the vision, thank you for helping bring this world to life. Our Benefactor, Andre Breillatt, your boundless generosity fuels the arcane core of this project. Without your magic, the weave would falter. Our Apprentices, the spell engines turn and the training labs thrive thanks to our current Apprentices: Michael Ramirez and Andreth Bael’Rathyn (Name obfuscated to protect their identity). Special thanks to our past Apprentices, whose contributions helped us get here:  Ralf Weber, Wendy Rijners, Shashi Mahesh, Julia Tejera, Ben Ekokobe, Tiago Xavier, Naveen Boyinapelli, Marcos Tadeu Wolf, Kathryn Greene, Jason Brown, Mark Christy, and Ashish Singh. Our Initiates, Peter Lorre, your commitment marks the start of the deeper path, stepping beyond mere observation into the active shaping of this realm. Our Followers, your steady presence along the journey is a beacon of

Want to design your own economic models in Faerûn?

Get your own AD&D365 Environment and guides at adnd365.com/start, and request access to the public view of the current database at https://public.adnd365.com

Login npc@adnd365.com
Password N0nPl@yC#822!


The S1–S3 Tier System

To make attribute-based pricing work in practice, WDTC needed a simple, universal classification. This section presents the S1–S3 tier framework, showing how products are grouped into Common, Seasonal, and Specialty categories. Each tier reflects availability, production cost, and buyer segment, forming the base layer for all pricing calculations.

Attribute Modifiers

The tier sets the foundation, but the real power comes from fine-tuning. This section details the modifiers that adjust base prices within a tier: size multipliers, sweetener premiums, seasonal adjustments, and packaging upgrades. By layering these rules, WDTC tailors each product’s price to its exact combination of attributes.

Once a tier is set, additional attributes adjust the base price:

  • Size: Larger bottles (24oz) use a multiplier (e.g., 1.75× S1 base price).
  • Sweetener Type: Sugar-free variants add a flat premium (e.g., +0.25 FSD).
  • Seasonal Status: Pre-season discounts encourage early stocking; post-season discounts clear inventory.
  • Packaging Prestige: Ornate or magical packaging can double retail value for noble clients.

Worked Example: Pumpkin Spice Syrup (S2 Seasonal)

Theory is valuable, but nothing drives home a process like a real example. In this section, we walk through the pricing calculation for a seasonal favorite, Pumpkin Spice Syrup. Each step shows how attributes, modifiers, and customer discounts flow into a final price per bottle, demonstrating how repeatable and transparent the process can be.

Attributes:

  • Tier: S2 (Seasonal)
  • Size: 12oz
  • Sweetener: Classic sugar
  • Season: In-Season (Fall)

Pricing Calculation Flow:

  1. Base Price (Tier S2, 12oz): 6.85 FSD
  2. Seasonal Modifier: None (In-Season)
  3. Customer Group Discount: Preferred customer → –15% = 5.82 FSD
  4. Volume Discount: Order of 24 bottles → –10% = 5.25 FSD
  5. Final Price per Bottle: 5.25 FSD

This structured calculation ensures that whether the syrup is sold in Dock Ward’s guildhouses or shipped to a noble estate in Silverymoon, the pricing is consistent and predictable.

Realms-Aware Considerations

Pricing in Faerûn is never just about numbers, it’s about context. This section addresses the factors outside the core calculation that WDTC must account for: guild tariffs, regional availability, magical enhancements, and festival demand spikes. These realities influence how attribute-based pricing is applied in practice across the Realms.

  • Guild Tariffs: The Confectioners’ Guild levies additional fees on S3 products to maintain exclusivity.
  • Regional Availability: Certain flavors are only viable in specific climates (e.g., Frostsap from Icewind Dale).
  • Magical Enhancements: Arcane infusion extends shelf life but adds to cost.
  • Festivals: Flavors linked to major holidays (Shieldmeet, Midwinter) may shift from S1 to S2 during high demand.

Final Thoughts

An attribute-based pricing system is not simply a mechanical exercise in number-crunching—it is a discipline that shapes the way the Waterdeep Trading Company engages with every facet of its trade. By using the S1–S3 tier framework as a foundation, the Company ensures that each product is valued not by whim, but by the tangible qualities and market realities that define it.

This approach allows the Company to navigate the diverse economies of Faerûn with confidence. In the same week, a merchant caravan may carry S1 common syrups to rural taverns along the Trade Way, S2 seasonal syrups to bustling city markets, and S3 specialty syrups to the banquet halls of noble estates. Each sale, whether modest or grand, follows the same transparent structure—reinforcing fairness and predictability for customers while protecting margins.

Beyond immediate profit, this method strengthens WDTC’s long-term position. Consistency builds trust, and trust becomes loyalty. Preferred customers can rely on their tier-based advantages without the uncertainty of shifting prices, while non-preferred customers are presented with clear incentives to deepen their relationship with the Company. Seasonal surges and rare ingredient shortages may influence pricing, but they do so within a framework that is understood by all parties.

In a realm where the price of goods can be swayed by guild politics, sudden resource scarcity, or even the whims of magic, WDTC’s attribute-driven pricing system serves as both a shield and a sword. It shields the Company from market instability by applying calculated safeguards, and it acts as a sword by giving WDTC a competitive edge over less disciplined rivals.

Ultimately, the practice transforms pricing from a reactive task into a proactive strategy—one that aligns perfectly with the Company’s broader mission: to conduct trade across Faerûn with precision, foresight, and an unyielding commitment to fair dealing. The sweet profits of the syrup trade are merely one example of how this philosophy plays out in the everyday business of the Waterdeep Trading Company.

The Waterdeep Trading Company, headquartered in the bustling Sword Coast metropolis of Waterdeep, offers everything an adventurer might need—from enchanted aprons to armor blessed by clerics of Lathander. But as their product lines expanded across Faerûn, their quill-and-scroll inventory system simply couldn’t keep up. That’s when they turned to Microsoft Dynamics 365—and specifically, product category hierarchies—to bring order to their magical chaos.

Why Category Hierarchies Matter

In Dynamics 365, category hierarchies are like the enchanted blueprints of your product catalog. They give structure, meaning, and power to how products are organized, priced, reported on, and sold.

Instead of listing all products in a single long scroll, Waterdeep Trading Company now classifies them into structured Sales Category Hierarchies that mirror their physical shelves and trading logic.

The Anatomy of Waterdeep’s Product Categories

Here’s a peek at their current Sales Category Hierarchy:

Each node isn’t just a label—it’s a functional container that drives how products behave in the system.

Magic Behind the Structure

Here’s why Waterdeep’s team, led by Greta Ironfist, built such a comprehensive structure:

  • Relevant Attributes Per Category: Different products need different data. A chainmail vest needs a defense rating, while a cook’s apron requires a heat resistance level. By assigning attribute groups to each category, they ensure each product has the right fields—no more, no less.
  • Faster Sales and Smarter Filtering: Sales agents no longer scroll endlessly through product lists. Using Released Products by Category, they can filter by Clothing > Aprons or Weapons > Daggers instantly—whether they’re taking an order in-store or via speaking stone.
  • Discount and Pricing Control: During the annual “Goblin Week” sale, the system automatically applies discounts to all Armor category items. There’s no need to tag each item—just one discount rule tied to the category node.
  • Clean Procurement Workflows: Vendor relationships are tied to procurement categories. This ensures the Baldur’s Gate Blacksmiths Guild doesn’t get accidental orders for bathrobes. Procurement policies guide buying by category, preventing mistakes and keeping supplier alignment sharp.
  • Crystal-Clear Reporting: Need to know which product family brought in the most gold last quarter? Category-based reports break down performance by line: Armor vs. Weapons vs. Clothing.

Real Example: Bells & Aprons

Using product codes like 10002-BELL and 10001-APRN, products are linked to the Bells and Aprons nodes under Clothing. This categorization powers everything from pricing to trade agreement journals to magical inventory counts.

A System Built for Growth

As new products are added—say Clothing > Cloaks or Weapons > Polearms—they simply extend the existing hierarchy. Each addition inherits the right behaviors, pricing rules, and attributes without manual duplication.

This system ensures that the Waterdeep Trading Company is prepared not just for tomorrow’s adventures, but for a full-scale expansion across the Western Heartlands and beyond.

Ready to organize your own product catalog with spellbinding efficiency? Grab the Advanced Dungeons & Dynamics 365 guides at adnd365.com/start.

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Let category hierarchies be your Bag of Holding—clean, compartmentalized, and infinitely scalable.