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The Waterdeep Trading Company oversees forges, breweries, tanneries, butcher halls, and alchemical works from the Sword Coast to the Moonsea. Each site produces goods needed by guilds, caravans, and settlements. To control these flows, the company relies on two core production models: input-driven manufacturing and output-driven manufacturing.

Choosing the correct method shapes cost, supply, and worker activity across the company. It is a key skill for any planner or foreman in Faerûn.

What Is Input-Driven Manufacturing

Input-driven manufacturing begins when materials arrive. The trigger is the availability of raw goods, not a customer request. Production cycles are set by supply rhythm, which may depend on weather, caravans, or seasonal harvests.

This method suits operations that must consume materials before spoilage or where bulk goods are expected to flow in steady waves.

Examples include:

  • Breweries working with incoming grain.
  • Tanneries receiving hides after large hunts.
  • Butcher halls where livestock arrives from nearby farms.

What Is Output-Driven Manufacturing

Output-driven manufacturing begins when a customer asks for something. A work order is created only when demand is confirmed. Goods are produced with accuracy, often following custom instructions or strict material controls.

This method suits operations where materials are rare or high cost, or where final goods require specialized work by artificers or master smiths.

Examples include:

  • Enchanted gear production.
  • Noble house commissions.
  • Custom alchemical batches.

Why These Approaches Matter

Both approaches determine how goods and coins move across the company.

They influence:

  • Inventory levels.
  • Cash flow.
  • Labor planning.
  • Resource allocation.

Selecting the right method ensures smooth trade across regions such as Waterdeep, Baldur’s Gate, and Calimport.

Worked Example One: Input Driven Example: Frostroot Ale in Silverymoon

When Frostroot Barley arrives from Icewind Dale, the Copperleaf Brewery begins a new brewing cycle. Barley cannot remain in storage for long, so production is triggered by shipments.

The table below shows how incoming material drives production volume.

This method keeps taverns supplied but increases storage during heavy harvest seasons.

Worked Example Two: Output Driven Example: Enchanted Shields in Waterdeep

The Arcane Smiths Hall starts production only when a signed order arrives. Mithral Dust and Phoenix Plume are tracked tightly by the Artificers Union, which makes this method ideal.

The table shows how materials are allocated only after orders are logged.

This approach protects rare resources and ensures predictable delivery.

Worked Example Three: Input Driven Example with Variable Outputs: Whole Animal Disassembly in Daggerford

When local farmers bring cattle to the Daggerford Butcher Hall, production begins immediately. This is input-driven because the animal itself is the trigger. One animal, however, can be broken into multiple cut profiles, each requested by nearby markets.

The final output varies because cutters choose different profiles based on condition, size, and planned sales.

The table below shows how three animals can produce different cut mixes.  Each cut type has a standard yield range, but the actual yield depends on the animal’s size and the chosen breakdown pattern.

How This Works in Practice

The Butcher Hall begins work as soon as animals arrive. The cutters select the breakdown style based on:

  • Market demand in Waterdeep or Baldur’s Gate
  • Condition and age of the animal
  • Local festival needs
  • Storage space and salt levels
  • Order patterns from nearby taverns

This produces variable outputs and makes production unpredictable.
It is a classic input-driven scenario because cutters respond to the arrival of livestock rather than to a fixed customer order.

This method is standard across Faerûn, where livestock flows depend on weather, harvesting, grazing conditions, and the health of nearby herds.

Realms Aware Considerations

Faerûn’s regions shape the choice of method.

  • Livestock production in Daggerford follows input cycles tied to farm supply.
  • Wandering herds in Amn cause irregular arrivals for local butcher halls.
  • Enchanted workshops in Waterdeep use output cycles to protect rare essence materials.
  • Coastal trade houses in Calimport favor output cycles for high-value seafood that must be allocated by order.

Final Thoughts

Input-driven manufacturing converts available goods into stock as soon as materials arrive. Output-driven manufacturing produces only when the market demands it. The Waterdeep Trading Company uses both across Faerûn to keep trade stable, predictable, and profitable.

Animal disassembly adds an extra layer of complexity, since a single input can yield many different outputs. This makes the method valuable for regions with active livestock markets and diverse customer needs.


Support the AD&D365 Project on Patreon.  To grow this world, we’ve launched an official Patreon where supporters can gain access to exclusive content, tools, training labs, and even influence the future of the project. Your support fuels more than just development ,  it expands the guildhall, forges new scrolls, and empowers the next generation of configuration wizards.  Begin your journey: https://www.patreon.com/adnd365/

A Grateful Salute to Our Patrons.  To all those who stand behind the vision, thank you for helping bring this world to life. Our Benefactors, Andre Breillatt, and Eryndor Fiscairn, your boundless generosity fuels the arcane core of this project. Without your magic, the weave would falter. Our Apprentices, the spell engines turn and the training labs thrive thanks to our current Apprentices: Michael Ramirez and Andreth Bael’Rathyn. Special thanks to our past Apprentices, whose contributions helped us get here:  Ralf Weber, Wendy Rijners, Shashi Mahesh, Julia Tejera, Ben Ekokobe, Tiago Xavier, Naveen Boyinapelli, Marcos Tadeu Wolf, Kathryn Greene, Jason Brown, Mark Christy, and Ashish Singh. Our Initiates, Gregory Brigden, and Martin Grahm, your commitment marks the start of the deeper path, stepping beyond mere observation into the active shaping of this realm. Our Followers, your steady presence along the journey is a beacon of encouragement:  Eric Shuss, Sunil Panchal, Sarah D. Morgan, Nick Ramchandani, Daniel Kjærsgaard, and Tomasz Pałys. And our Voyeurs, Harry Burgh, Abdelrahman Nabil, and Basil Quarrell, ever watching from the shadows, clearly intrigued… but not enough to part with a single gold piece. Your silent curiosity is noted, and mildly judged.

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A Dynamics Master’s Guide to Rewarding Loyalty in the Markets of Faerûn

Scenario Introduction

As the Dynamics Master, you control more than just the dice, you oversee the very economic systems that power the Waterdeep Trading Company’s operations in AD&D365. Greta Ironfist has tasked you with crafting a rebate structure that not only rewards customer loyalty but also strategically boosts profit margins, clears surplus stock, and strengthens alliances across Faerûn.

Your players aren’t adventurers with swords, they’re trade agents, procurement specialists, and sales negotiators working inside the system you run. Their battlefield is the Rebate Management workspace.

Part I – Setting the Stage in AD&D365

From the WDTC Headquarters in Waterdeep, trade flows across caravans, airships, and planar portals. The competition is fierce, Baldur’s Gate’s spice consortium, Calimport’s jewel traders, Neverwinter’s timber merchants, all offering tempting prices.

Your mission as Dynamics Master is to create a rebate program in AD&D365 that makes your customers think twice before taking their coin elsewhere.


Support the AD&D365 Project on Patreon.

To grow this world, we’ve launched an official Patreon where supporters can gain access to exclusive content, tools, training labs, and even influence the future of the project. Your support fuels more than just development ,  it expands the guildhall, forges new scrolls, and empowers the next generation of configuration wizards.  Begin your journey: https://www.patreon.com/adnd365/

A Grateful Salute to Our Patrons

To all those who stand behind the vision, thank you for helping bring this world to life. Our Benefactor, Andre Breillatt, your boundless generosity fuels the arcane core of this project. Without your magic, the weave would falter. Our Apprentices, the spell engines turn and the training labs thrive thanks to our current Apprentices: Michael Ramirez and Andreth Bael’Rathyn (Name obfuscated to protect their identity). Special thanks to our past Apprentices, whose contributions helped us get here:  Ralf Weber, Wendy Rijners, Shashi Mahesh, Julia Tejera, Ben Ekokobe, Tiago Xavier, Naveen Boyinapelli, Marcos Tadeu Wolf, Kathryn Greene, Jason Brown, Mark Christy, and Ashish Singh. Our Initiates, Peter Lorre, your commitment marks the start of the deeper path, stepping beyond mere observation into the active shaping of this realm. Our Followers, your steady presence along the journey is a beacon of

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Part II – Configuring the Rebate Accord

Rebate Types

In your Customer Rebates configuration, you may define:

Roll when introducing a new rebate agreement to simulate market and customer sentiment:

Part III – Advanced Dynamics Master Tactics

Tiered & Hybrid Agreements in AD&D365

In the arsenal of a skilled Dynamics Master, few tools are as versatile as tiered and hybrid agreements. These configurations allow the Waterdeep Trading Company to move beyond one-size-fits-all offers, tailoring incentives that adapt to customer behavior and seasonal rhythms. By layering spend or volume thresholds, combining different rebate triggers, and aligning offers with festivals or market events, you can guide purchasing patterns with precision. The result is a rebate program that not only rewards loyalty but also shapes the very flow of trade across Faerûn.

  • Tiered: Set multiple spend/volume bands in the agreement to encourage progressive purchasing
  • Hybrid: Combine volume thresholds with targeted product incentives
  • Seasonal: Apply rebate lines with effective dates matching festivals or market events

Use at the start of a rebate period to determine external influences on sales:

(For 2–19, use the full “Rebate Trigger Events” table from the core guide.)

Use at rebate cycle close to determine payout style in AD&D365:

Part IV – Victory Conditions in the Dynamics Master Campaign

Success Conditions

In the realm of the Dynamics Master, success is not won with swords, but with spreadsheets and strategic foresight. Each rebate cycle is a campaign in its own right, with profit margins as your battlefield, customer satisfaction as your supply lines, and market share as your captured territory. To claim victory, you must balance generosity with discipline, rewarding loyalty while keeping the Waterdeep Trading Company’s coffers secure. The following conditions define what triumph looks like when the final ledger is closed and the cycle’s story is told.

  • Maintain profitability while funding rebate payouts
  • Increase customer retention rate by at least 15%
  • Build exclusive rebate-linked supply contracts with guilds

Failure Conditions

Even the most seasoned Dynamics Master knows that a misjudged rebate program can unravel faster than a frayed caravan rope. Overcommit to payouts, misread the market, or let rivals turn your own tactics against you, and the Waterdeep Trading Company’s advantage can vanish overnight. Failure in this campaign is not simply a loss of coin, it is a loss of influence, trust, and strategic standing in the bustling trade halls of Faerûn. The following conditions mark the signs that the rebate accord has tipped from asset to liability.

  • Overextended rebate liabilities trigger negative cash flow
  • Rivals adopt and improve on your rebate model
  • Merchant council fines for unfair competition or improper accounting

Dynamics Master Tips

As the Dynamics Master, you hold the quill that writes the fate of every rebate cycle. Your role is equal parts strategist, storyteller, and system architect. Just as a dungeon master weaves encounters to challenge and reward adventurers, you must design rebate programs that entice customers, withstand market turbulence, and align with the Waterdeep Trading Company’s grand strategy. The tips below are your toolkit, practical levers and narrative devices to keep the campaign balanced, profitable, and engaging from the first signed agreement to the final coin counted.

  1. Tie game events to AD&D365 automation – let the system track progress toward thresholds in real time
  2. Leverage trade agreements for flexibility – seasonal clauses, product-specific terms, and dynamic start/end dates
  3. Use analytics to adjust mid-cycle – prevent loss by revising thresholds before end-of-period settlements

Epilogue: The Dynamics Master’s Reward

If your rebate program thrives, the Waterdeep Trading Company solidifies its position as the trade power of the Sword Coast, with Greta Ironfist granting you a seat on the Merchant Council and a share of quarterly profits. Fail, and your name will be whispered in the halls of rival traders as the one who tried to buy loyalty but paid too dear a price.

Welcoming a new employee or saying farewell to a departing team member is more than just a formality. These are moments that define the culture of your organization. The Waterdeep Trading Company takes these transitions seriously, ensuring that every arrival is smooth and every departure is dignified.

A consistent onboarding and offboarding process strengthens team cohesion, protects company assets, ensures compliance, and builds goodwill that lasts long after someone has left the building.

Here are the standard checklists used throughout the Company to manage those transitions with care and precision.

Onboarding Checklist

The onboarding checklist guides teams through every step required to welcome a new employee. It begins before the employee arrives with workspace preparation and system access. It continues with training, orientation, mentorship, and administrative setup. The process ensures new hires feel equipped, included, and empowered from their very first day.

Offboarding Checklist

The offboarding checklist ensures a smooth and compliant transition when an employee leaves. It includes communication, knowledge handover, security and asset recovery, and exit processing. It is designed to protect the company, preserve knowledge, and honor the employee’s contributions while maintaining a positive relationship for the future.

 Closing Thought

A checklist is more than a list of tasks. It is a reflection of how much we value each person who passes through our gates. From the newest hire to the longest-serving veteran, every employee deserves a process that respects their contribution and prepares them for what comes next.

These checklists are not only tools for compliance but symbols of commitment to fairness, consistency, and the long-standing traditions of excellence that define the Waterdeep Trading Company.

To view the full company guidebook, visit adnd365.com/start. For access to the public demo and templates, log in at https://public.adnd365.com with:

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Let every beginning feel like a welcome, and every farewell carry our thanks.

The flow of goods through the halls of the Waterdeep Trading Company is relentless—bundles of herbs from the Moonshae Isles, barrels of frost-chilled cider from Silverymoon, crates of ironroot planks from the High Forest. With every shipment inspected, measured, or tested, one truth becomes clear: a measurement is only as good as the tool behind it.

That is why instrument calibration is central to how the Company conducts business across Faerûn.

What Is Instrument Calibration?

Calibration is the process of confirming that a measurement tool produces accurate, reliable results compared to a known standard. Magical interference, wear, environmental exposure, or repeated use can degrade even the most trusted tools. When unchecked, this drift can lead to misgraded shipments, failed inspections, and lost contracts.

Calibration restores confidence. It ensures that a tool’s output aligns with the values it was designed to measure. And at the Waterdeep Trading Company, that process is deeply woven into day-to-day operations.

Instruments That Must Be Calibrated

The Company relies on a wide variety of tools to inspect goods. Many of these are enchanted or alchemically enhanced, each with its own quirks and calibration needs.

Each of these tools plays a vital role in quality verification. If they misread, entire shipments may be mislabeled, mispriced, or rejected outright by guild auditors.

The Calibration Lifecycle

To prevent that, every instrument is placed on a structured calibration cycle. Whether by usage count, time interval, or magical event exposure, calibration schedules ensure no tool drifts too far from truth.

The Waterdeep Trading Company maintains calibration tomes for every location. These documents are reviewed by quality inspectors, regional guild liaisons, and occasionally by visiting regulators from Baldur’s Gate or Neverwinter.

The Cost of Neglect

When an enchanted grain orb underreports moisture levels, the Company could ship spoiled flour to a noble’s kitchen. If a thermo-ring misreads during potion brewing, a whole batch may lose its shelf stability. In some cases, the consequences are minor. In others, reputational damage or trade penalties may follow.

The greatest risk lies in silent failures—the tools that drift just enough to cause problems without drawing attention. That is why proactive calibration is essential.

A Culture of Precision

At the Waterdeep Trading Company, calibration is not a checklist item. It is a reflection of commitment to trade excellence. From the docks of Luskan to the labs of Chult, every clerk, porter, and inspection officer knows their tools are only as trustworthy as the care behind them.

Goods can be delayed. Weather can change. Trade routes may shift. But a calibrated instrument never lies.

Learn more about how the Waterdeep Trading Company maintains quality across Faerûn in our training guides at adnd365.com/start, and request access to the public view of our database at https://public.adnd365.com. Log in using

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In the merchant halls of Waterdeep, the potion caves of Baldur’s Gate, and the floating markets of Yartar, supply chains never sleep. To stay competitive, the Waterdeep Trading Company has embraced a model that allows vendors to deliver goods directly into our warehouses while retaining ownership. This practice is called Vendor Consigned Inventory, and it is as much about trust as it is about timing.

What Is Vendor Consigned Inventory

Vendor consigned inventory is a trade agreement in which a supplier delivers goods to the Waterdeep Trading Company, but retains ownership until the items are drawn, used, or sold. We hold the stock in our storerooms, ready to deploy, but do not pay until those goods are consumed.

This is a popular model for high-volume, high-value, or high-risk products. It allows the vendor to establish a strong presence in our distribution chain while WDTC avoids tying up coin in idle inventory.

Key Characteristics

Why It Benefits Vendors and WDTC

Vendor consigned inventory provides shared advantage. It is well suited for dynamic, multi-city operations like those run across Faerûn’s trade routes.

Faster Stock Availability: Stock is already in place. There is no delay due to shipment or customs approval. This is critical when responding to festival surges, urgent orders, or magical emergencies.

Lower Inventory Cost for WDTC: No upfront purchase means less coin locked in non-moving items. This makes room for a wider variety of vendor products to be available.

Improved Vendor Visibility: Vendors see real-time data on their consigned stock in our facilities. They can track drawdowns and plan restocking efforts precisely, even from distant cities like Elturel or Suzail.

Stronger Partnership Bonds: Vendors who consign with us often gain early access to seasonal forecasts, priority placement in our storefronts, and invitations to participate in specialty events.

The Process in Practice

Delivery and Receiving

Upon arrival, vendor inventory is inspected, rune-marked, and entered into the consignment ledger under a Vendor Ownership ID. Items are held in designated consignment zones until drawn.

Draw Events

Inventory is drawn when:

  • A customer purchases the product from a store or portal
  • The item is used in a kit, bundle, or manufacturing recipe
  • The item hits a spoilage or magical expiration threshold

Each draw event triggers a financial journal posting and notifies the vendor.

Settlement and Reporting

The system issues periodic settlement statements that include:

  • Quantity drawn since last settlement
  • Agreed-upon pricing and discounts
  • Payment due for each draw event
  • Inventory on hand at each warehouse location

Replenishment Triggers

The system monitors thresholds and predicts future demand using our enchanted forecasting model. Vendors are alerted when restocking is needed, and if desired, the replenishment order can be triggered automatically.

Examples of Vendor Consignment in Faerûn

Best Practices for Managing Vendor Consigned Inventory

  • Define clear ownership and draw point rules for each product
  • Use magical seals and ledger mirrors to track inventory status
  • Review stock levels weekly using the vendor inventory portal
  • Establish shared replenishment rules to avoid overstocking
  • Monitor draw event reports for accuracy and audit readiness

Closing Thoughts

Vendor consigned inventory brings power and flexibility to both sides of the supply chain. Vendors gain access to wide Faerûnian markets, and the Waterdeep Trading Company keeps its shelves stocked without overburdening its coffers. With magic-bound ledgers and real-time reporting tools, we make it easy to maintain trust and traceability.

Ready to become a trusted consignment vendor with the Waterdeep Trading Company? Start by visiting adnd365.com/start and request access to our public consignment portal at https://public.adnd365.com

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For over a century, the Waterdeep Trading Company has been the heartbeat of Faerûn’s trade. From the frost-kissed docks of Icewind Dale to the coastal bazaars of Calimport, the Company moves goods through every season with precision.

Success here is not based on speed alone. It depends on timing.

Seasonal demand planning is the art of predicting what will be needed, when it will be needed, and how to ensure it arrives just in time. It is how the Waterdeep Trading Company avoids stockpiling cloaks in the heat of Flamerule or running out of cider during the first toast of Highharvestide.

The Calendar of Commerce

Faerûn’s calendar tells more than time. It reflects culture, climate, and consumption. Every month carries specific market behaviors and patterns.

Waterdeep Trading Company studies these cycles carefully and layers them into every supply and logistics plan.

How the Company Forecasts Demand

Historical records are the backbone of the Company’s seasonal forecasting. Scribes maintain product movement scrolls dating back several generations.

Here are a few forecasting techniques in practice:

  1. Rolling multi-year averages to compare monthly and festival-based trends across regions
  2. Contracts and standing orders from temples, noble houses, and guilds which repeat annually
  3. Predictive adjustments based on current market activity, such as harbor delays or rising prices from core vendors
  4. Sentinel dispatches from field agents who report signs of early shifts in demand or local disruptions

The result is a structured forecast that balances tradition with the changing tides of trade.

Seasonal Labor and Staffing

The flow of goods depends on the flow of hands. The Waterdeep Trading Company plans its workforce as carefully as it does its inventory.

  • In Deepwinter, fewer shipments mean a heavier focus on warehouse security and internal audits
  • In Spring, hiring increases as couriers, carriers, and sorters are deployed to reopen stalled trade routes
  • In Summer, nearly every department grows. Market tents, brewery lines, and ship crews all need additional labor
  • In Autumn, specialized workers such as grain assessors and preservation technicians are deployed to lock in inventory before the freeze

Many workers are brought in on rotating seasonal contracts, often earning guild certifications for each successful campaign.

Managing Supplier Constraints

Not every vendor can scale with seasonal demand. Some are limited by harvest cycles, others by labor, and a few by magical interference.

To manage these risks, the Company maintains a supplier tier system:

  • Primary suppliers are those with strong delivery history and seasonal reliability
  • Secondary suppliers are used during peak demand or to fill gaps when primary vendors fall short
  • Specialist vendors are called upon for short seasonal bursts, such as rare spices during feast days or potion ingredients during cold snaps

Every procurement team tracks lead times and past performance to determine who to trust and when to switch.

Special Contracts and Priority Orders

Seasonal shifts also mean more contract-based orders. Some examples include:

  • Military garrisons requesting rations before planned campaigns
  • Temples ordering ceremonial garb and incense ahead of holy days
  • Mercenary companies securing bulk gear and potions in advance of expedition season
  • Nobles requiring finery and decor ahead of social functions

The Company sets aside protected inventory and often reserves wagon space or teleportation slots for these clients. They are built into seasonal forecasts as immovable pillars.

Transportation Planning by Season

Logistics can be the difference between profit and loss during seasonal transitions. Travel conditions change rapidly, and the Company prepares for these disruptions with dedicated planning ledgers.

Every route has a seasonal modifier and an action plan in place before the first sign of disruption appears.

What Happens After the Season Ends

The Waterdeep Trading Company reviews each season within ten days of its end.

  • Unused goods are either rotated to other regions or sold at a discount
  • Performance of forecasts is measured against actual sales
  • Surprises or anomalies are recorded in the forecasting grimoire for future adjustment
  • Lessons learned are shared across all Company locations

This cycle of planning, acting, and reviewing has been central to the Company’s growth and resilience.

Closing Thoughts

Seasons affect everything. Weather shifts harvests. Holidays shift demand. Travel restrictions shift logistics. But a business that plans for the seasons instead of reacting to them will always come out ahead.

Waterdeep Trading Company invites others to study how preparation drives prosperity.

To access trade records, planning templates, and regional demand data, visit adnd365.com/start and request access to the public trade network at https://public.adnd365.com.

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Prepare before the winds change. Trade like the season depends on it.

At the Waterdeep Trading Company, production efficiency is more than just a number on a ledger. It is the difference between an on-time delivery of potions to Silverymoon or a chaotic recall because a batch of fire resistance potions fizzled out mid-adventure. Whether we are bottling enchanted tonics or stitching high-grade leather satchels, the core of our operational success lies in the structure of our manufacturing routes.

And yes, routes are not just maps or travel paths. In manufacturing, a route is the formal recipe for how a product gets built, who does the work, in what order, using which tools, and for how long.

What Happens When Efficiency Drops?

Let us say you are running the Potionworks team, and you notice that the standard time to produce a batch of Potion of Giant Strength has slowly crept up by fifteen percent over the last quarter. It does not mean your alchemists are lazy. More likely, something in the route no longer reflects reality.

You might see results like this:

Where Route Adjustments Make the Difference

Adjusting a manufacturing route is not just about changing a number. It is about recognizing the evolving nature of work and making sure your systems reflect reality.

Update Task Durations

Add Alternate Operations

Reassign Resource Groups

Efficiency Tracking With Employee Profiles

Each worker has their own rhythm. Instead of a one-size-fits-all metric, track efficiency by skill, task type, and improvement over time.

Breaking Out Composite Steps

Some operations hide their inefficiencies inside multi-part steps. Separating them helps pinpoint exactly where slowdowns occur.

Quality Inspections Add Predictability

A well-placed inspection prevents rework, improves customer satisfaction, and gives employees more confidence in their work.

The Bigger Picture

Every route is a living system. Ingredients change. Regulations shift. Staff learn and grow. If the Waterdeep Trading Company kept its manufacturing routes static, we would be unable to handle product innovation, seasonal demand spikes, or guild audits.

By updating task durations, reassigning talent, building flexible alternatives, and embedding inspections, we create a production system that adapts with us. We do not just run a business, we run a guild-backed, customer-loved, efficiency-honed enterprise that runs like a dwarven clockwork engine.

Want to boost your own manufacturing efficiency and avoid magical misfires? Download the full Advanced Dungeons and Dynamics 365 guide at adnd365.com/start, and see it live in the public database at https://public.adnd365.com using:

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The Waterdeep Trading Company isn’t just a general store, it’s the central nerve of a supply empire that keeps adventurers, merchants, and mystics stocked from Luskan to Calimport. With customers as diverse as noble houses, guild outposts, and lone rangers, the company needed a way to structure its rapidly growing operations while maintaining financial precision and strategic agility.

Enter Business Units, Departments, Sales Channels, and Cost Centers, the quartet of operational clarity in Microsoft Dynamics 365 Finance.

Business Units: Territory and Purpose

The company organizes its operations by Business Unit to reflect both geographic footprint and strategic focus. Each Business Unit represents a distinct operational hub, responsible for local inventory, staffing, and margin targets.

Each Business Unit tracks its own revenue and costs, enabling financial reporting at both unit and consolidated levels.

Departments: Role and Function

Where Business Units define where things happen, Departments define who does the work. These are the roles and internal teams that perform the operations of the business, often cutting across units.

Departments help structure responsibilities for budgeting and workforce management within each Business Unit.

Sales Channels: Who They Serve

Sales Channels represent the customer-facing paths through which the Waterdeep Trading Company moves its goods. These span traditional commerce and some… less conventional routes.

Using sales channels allows for segmented revenue reporting, discounting strategies, and tailored marketing campaigns.

Cost Centers: Where Money Is Spent

To control expenses and improve budgeting accuracy, the company uses Cost Centers to group similar operational expenditures. These are typically aligned with departments but offer finer granularity, especially in joint projects or field operations.

This structure supports top-down and bottom-up budgeting, with financial dimensions tracking expenses per cost center across all Business Units.

Why It All Matters

By organizing the Waterdeep Trading Company with Business Units, Departments, Sales Channels, and Cost Centers, Greta Ironfist and her team achieve:

  • Granular reporting: See profit margins by branch, track department-level performance, or monitor sales channel velocity.
  • Smarter budgeting: Allocate funds where they’re needed and track actuals against plans with visibility by dimension.
  • Accountability: Department heads and business unit managers can be held responsible for outcomes.
  • Scalability: As the company expands (hello, Chult!), new units, departments, or sales paths can be added without disrupting the existing structure.

A Realm in Balance

The Waterdeep Trading Company didn’t become Faerûn’s top outfitter by accident. Through clever use of Dynamics 365’s organizational structures, it tames the chaos of commerce—even in a world of dragons, demons, and duty-bound auditors.

So whether you’re running potions to a necromancer or hempen rope to a ranger, remember: structure is the silent partner in every successful adventure.

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Discover how the realms are mapped inside Dynamics 365—because if you can build it in Faerûn, you can build it anywhere.

In Faerûn, having inventory on hand when the next caravan arrives is the difference between a profitable month and a letter of apology written in infernal ink. At the Waterdeep Trading Company, we don’t rely on wishful thinking or divination spells to keep our shelves stocked. We use Forecasting and Demand Planning in Dynamics 365 to stay ahead of the curve.

Let’s break down what that looks like when you’re supplying everything from iron spikes to cursed mirror cases.

What Is Forecasting?

Forecasting is the process of predicting future demand based on historical data, market trends, upcoming events, and customer behavior. In Dynamics 365, this can be driven by:

  • Historical sales
  • Purchase trends
  • Manual adjustments
  • External factors (festivals, raids, wars, winter wolf migration patterns)

Forecasts can be entered manually or generated using built-in models, which project expected demand over a defined horizon. These forecasts can be set at various levels:

  • By item
  • By item group
  • By customer or sales channel
  • By warehouse or region

Example: Forecast for Health Potions

What Is Demand Planning?

Demand planning takes that forecast and aligns it with inventory, procurement, and production. It helps answer:

  • Do we have enough raw materials?
  • Should we increase safety stock?
  • Should we initiate new purchase orders or production runs?

In Dynamics 365, this process feeds into Master Planning, where forecasted demand is treated like confirmed orders, generating planned supply suggestions. These can include:

  • Planned purchase orders
  • Planned transfer orders
  • Planned production orders

Why It Matters for the Waterdeep Trading Company

Greta Ironfist, our fearless founder, once said:

“If you can predict the next spike in rope demand during troll season, you don’t need luck. You need a forecast.”

In the past, too many decisions were based on guesswork. Now, by using historical trends and adjusting for regional events (like the Annual Adventurers’ Expo in Silverymoon), we’re better prepared for demand fluctuations.

Best Practices in Dynamics 365 for Forecasting

Start with historical data: Use the Forecast planning workspace or Excel templates to analyze patterns.

Segment your products: Forecast high-volume items differently from rare or seasonal goods.

Involve stakeholders: Sales, warehouse managers, and even suppliers may have insights that raw numbers miss.

Adjust forecasts regularly: Update based on shifting trends, marketing events, or monster incursions.

Use forecast reduction: Let actual sales orders reduce the forecast so you don’t double-count demand.

Putting It Into Action

Let’s say you forecast a rise in demand for Frost Resistance Gear due to early winter reports from Icewind Dale. Dynamics 365 will recommend boosting production of frost cloaks and earmuffs, generating supply plans to meet the projected demand before it becomes a problem.

These forecasts then flow into:

  • Master Planning for automated supply suggestions
  • Warehouse stocking plans
  • Cash flow planning based on expected procurement

Final Thoughts

Forecasting and demand planning in Dynamics 365 give you something better than magical foresight — real-time, data-driven decisions that protect margins and customer satisfaction.

You no longer need to pray to Mystra for inventory clarity. With the right setup, you can plan your way to profitability and avoid the scroll of backorders altogether.

Ready to build your own forecasting models and master plans?

Start your journey today with the Advanced Dungeons & Dynamics 365 guides at adnd365.com/start

You can also test it yourself in a live environment at https://public.adnd365.com

Login: npc@adnd365.com

Password: N0nPl@yC#822!

When Greta Ironfist founded the Waterdeep Trading Company, she knew that managing the flow of goods across the Sword Coast would be just as critical as sourcing rare herbs or distilling the finest spirits. In Faerûn, transportation isn’t just about moving cargo — it’s about surviving treacherous roads, stormy seas, and even aerial piracy.

Today, the Waterdeep Trading Company powers its shipping operations with Dynamics 365 Supply Chain Management – Transportation Management. Let’s take a closer look at how they model freight rating and routing to thrive in a world of dragons, bandits, and booming trade.

Setting Up Rating Structures: Costing Freight the Faerûnian Way

In Dynamics 365 Transportation Management, Rate Masters and Rate Charges define how costs are calculated. Waterdeep Trading Company configures their freight rates using both weight and distance (leagues traveled) — just like a merchant caravan master would charge in the Realms.

Each of the company’s preferred carriers is modeled with custom rating rules:

Example Setup in D365:

  • Rate Base Type: Weight × Distance
  • Rating Method: Rate engine calculates total cost during load planning.
  • Freight Classes: Different categories for standard goods, perishables, and magical cargo (surcharge applied).

Route Planning: Choosing the Best Way to Move Goods Across Faerûn

Using Rate Route Plans in Dynamics 365, Waterdeep Trading Company defines how goods are routed:

Each route includes transit times, distance calculations, and alternate routing if a carrier is unavailable (for instance, if pirate attacks delay a sea convoy).

Example Setup in D365:

  • Hub Types: Seaport Hub (Waterdeep Dock Ward), Airship Port Hub (Sky Dock), Caravan Hub (Trade Gate)
  • Transit Distance Tables: Leagues between key hubs calculated to automate costing.
  • Route Guides: Preferences for low-cost (sea) vs. high-speed (air).

Freight Execution: Dynamic Mode Selection in Action

When a sales order is created (say, shipping 300 lbs of moonshine to Baldur’s Gate), D365 automatically:

  1. Calculates shipping cost for each mode:
    1. IronWheels: 300 lbs × 0.1 gp × 250 leagues = 7500 gp
    1. Gryphon Air: 300 lbs × 0.16 gp × 250 leagues = 12,000 gp
    1. Sword Coast Sea Freight: 300 lbs × 0.015 gp × 250 leagues = 1125 gp
  2. Suggests the best option based on customer priorities (cost vs. speed).
  3. Books the load, assigns the carrier, and generates a bill of lading — whether that’s by wagon, gryphon, or ship!

The Benefits to Waterdeep Trading Company

  • Lower Transportation Costs: Bulk shipments sail cheaply by Sword Coast Sea Freight.
  • Faster Customer Deliveries: Urgent magical scrolls or potions ship via Gryphon Air.
  • Optimized Resource Allocation: Caravans are filled smartly, reducing deadhead miles on the Trade Way.
  • Resilient Network: Dynamic route fallback keeps the business moving even during pirate attacks or magical storms.

Why Rating and Routing Matter in Faerûn and Beyond

Transportation Management in Dynamics 365 lets Waterdeep Trading Company navigate the complexities of Faerûn’s trade like seasoned merchant princes. By building smart rating structures and flexible routing plans, they can deliver anything, anywhere — whether it’s barrels of moonshine, crates of enchanted herbs, or bundles of rare textiles.

And the best part? Greta Ironfist always knows that no matter the obstacles, Waterdeep Trading Company will deliver.

Want to master Transportation Management for your own Faerûnian trading company (or your real-world supply chain)?

Download the Advanced Dungeons & Dynamics 365 Guides at adnd365.com/start and embark on your own logistics adventure!