Welcome to the first issue of the my book club.  I thought that I would start off this project by introducing a book that was suggested to me by a good friend of mine when it was first published, and I just re-purchased it to re-read after I couldn’t find my original.  Although Accidental Empires was written in 1996, and has to be read old-school style since it’s not available on the Kindle, this is a great history of how all of the major tech companies that are still around got their start. Read More


Help is a great tool, but the standard Dynamics help does not include any of the company specific knowledge, because you are the only one that knows that.

In this worked example we will show how you can extend out the help system quickly and easily to include your companies own instructions and content so that the users have one place to search when they get stuck. Read More

SharePoint MySites are a great way for employees to have their own personal micro site for storing documents, notes and other information about themselves. For the more adventurous employees through, they are also able to publish their own blogs there for the other employees in the company to follow. These could be knowledge base articles, trials and tribulations with customers or vendors, or just fun stories. The good thing about these blogs are that they are only visible to the internal employees, and also it is a good way for companies to capitalize on today’s social media frenzy. Read More