For all of you that are waiting for a book on Dynamics AX 2012 that is useful, and that isn’t written by Scott Campbell, then put on your clubbing clothes, because it’s time to celebrate.

Last week, Microsoft released a new book for Dynamics AX.

This book won’t help you with registering picking lists within AX, but it does have 738 pages of information around programming, architecture, portal & workflow development, business intelligence, and even ERD’s, and is a great fallback option when you can’t get hold of Chris Hoer or Chris Dragon.

Inside Microsoft Dynamics AX 2012
by The Microsoft Dynamics AX TeamPublication Date: November 2012

http://www.amazon.com/gp/product/0735667101

It’s already given me a number of ideas on new extensions to make for demonstrations. I’m sure that it will inspire some of you all to create something cool as well.

Cases within Dynamics AX 2012 are a great way to track issues and complaints throughout the organization. Case management may be linked to prospects, customers, vendors, products, transactions and more, and incorporate activities, process management and workflow capabilities.

In this worked example we will show how you can use cases to track consumer complaints. Read More

In our line of business, people skills are essential. It’s a cruel fact that sometimes, you may have the best product or service for the customer, but if they don’t like you, it’s a hard road to travel to get them to let you help them.

So this week’s book club post is focused on the first ever bestselling self-help book in history. How to Win Friends and Influence People was published in 1936, it has sold 15 million copies. It just shows that people skills never go out of date. Read More

I don’t know about you all, but I have a common affliction called TCOK (The Curse Of Knowledge – http://en.wikipedia.org/wiki/Curse_of_knowledge). I expect everyone to know as much about something as I know, so I am always trying to make myself remember that a lot of the things that I show in demonstrations may be completely new to my audience, and I need to ratchet the explanations back a little so that customers and prospects can follow me. Read More

Automating e-mail communication is a great way to streamline your business processed. One example of doing this would be to have sales order confirmations sent out when they are approved within the ERP system.

You can do this through workflows if you want, but in this example we will show how you can add a small function to Dynamics AX that will automatically send the confirmations through your local SMTP server, without the user having to even touch their e-mail system. Read More

Although this may not be true, I’m sure that Edward Tufte does think about it, because he is the Strunk & White for information design and visual literacy.

When you boil ERP down to the bare bones, it is just a way to gather information, and all our customers really want from an ERP system is to present the information back to them so that they can understand how they are doing. If you can do that in an elegant, and informative way then the ERP system is a success. Read More

Not all great reading comes with an ISBN number. There are a lot of great bloggers out there that you can subscribe to and get ideas from. So I thought that I would share a handful of the better AX blogging sites that I scour every morning to see what ideas I can steal for demonstrations. They all have RSS feeds so it’s easy to send them through to your favorite feed reader, or to send them to Google Reader like I do. Read More

The Vendor Portal is a great tool that allows you to streamline purchasing processes, and also get the vendor to update information pertaining to them. Not only does this reduce the workload on the purchasing group, but it also improves data accuracy since there is no chance for miskeying information as its being transcribed. Read More

This week’s book club book was suggested to me a couple of years ago, and even though I thought it sounded like a dumb book, about penguins that were about to all fall victim to a Poseidon Adventure style fate when their iceberg home melts under their little feet, I sucked it up and read the 160 page book over two flights and don’t regret it for a second. Read More